Frequently Asked Questions

Discover the answers to your frequently asked questions about our products and services.

We’re fast! Orders shipped from the Netherlands and placed before 12:00 PM (CET) on weekdays ship the same day. Orders placed after 12:00 PM (CET) or on weekends ship the next business day.

For orders shipping from the Europe placed before 12 PM (CET) on weekdays ship the same day. Orders placed after 12 PM (CET) or on weekends ship the next business day.

Once your order is on its way, we’ll email you your tracking link. If anything doesn’t look right, contact us at hello@sunseatardi.com.

Because we start preparing orders right away, we’re not able to cancel or make changes after checkout. If you’ve changed your mind, you can still send your order back in line with our Returns Policy.

Take a look around, choose your favorites, add them to your cart, and head to checkout. We’ll guide you through the rest easy.

Shipping within the Netherlands is free on orders over €49.95. Shipping rates to other European countries vary by location. Please see our Shipping Policy for full details.

We offer a 14-day return policy for a full refund on products purchased at www.thesunseatardi.com

Return requests must be made within 14 days of receiving your order. We only accept returns for products that are unopened, unused, and in their original packaging.Products need to be returned at your own shipping expense.

Please. Email us at hello@thesunseatardi.com with your order number and request a return.

After we receive your return and check it (typically within 14 days), we’ll issue your refund to the original payment method within 72 hours.